Further to Covid-19 announcement on the 27th of March 2020
OUR COVID-19 PROTOCOL
Alpha Lubricants is fully operational and is continuing to deliver Motul Lubricants throughout this period.
We have implemented COVID-19 health practices in line with Government and HSE recommendations.
The health and safety of our staff and customers is paramount. We, therefore, will continue to operate with increased restrictions to protect our employees and customers.
Orders
For our trade customers, please continue to place your orders by contacting your local area manager, emailing sales@alphalubricants.ie or contacting us on + 353 21 4889814.
Our online shop is also open.
Please allow 3-5 working days for deliveries unless you are otherwise informed, subject to stock availability.
Collections & Payments
All collections must be pre-arranged and confirmed before arrival.
Where possible customers should remain with their vehicle and should not enter offices or our warehouse.
For customers who pay on collection, we ask that you contact our office in advance on + 353 21 4889814. A card payment will be taken over the phone.
Deliveries
We are providing a nationwide delivery service as normal with the aid of our network of couriers throughout Ireland.
In line with COVID-19 guidelines, our couriers are offering contactless delivery service where the courier can sign for the delivery on your behalf.
It is policy that all delivery drivers must adhere to social distancing procedures and have the necessary sanitising equipment.
Customer Support Service
Alpha Lubricants has enabled its admin staff to work safely from home. It is our priority that we continue to offer the same level of phone and email support to our customers. Please don’t hesitate to contact us if you require any further information.
Given that Government guidelines and instructions can change very quickly, this page will be updated with any important notices or changes to our service levels.
With our best wishes and grateful appreciate of your custom and support,
The Alpha Lubricants team.